Be Safe. Be Smart. Be Ready.
In case of an emergency, planning for a power outage is essential.
Emergency adviceBe Safe. Be Smart. Be Ready.
In case of an emergency, planning for a power outage is essential.
Emergency adviceCheck for outages in your area
Network management
Emergency backstop for minimum system load events
New and upgrading solar customers are now required to install a system that allows solar exports to be remotely reduced or for generation to be stopped if there’s an excess of energy in the network.
Help & support
Energy Bill Relief Fund 2024-2025
In 2024-2025, all Australian households will receive a $300 rebate on their electricity bill from the Australian Government. Eligible small businesses will receive a $325 rebate.
The rebate will automatically be paid in quarterly instalments via your electricity retailer. Households in embedded networks will be eligible via an application process managed by the Victorian Government.
Network management
Emergency backstop for minimum system load events
New and upgrading solar customers are now required to install a system that allows solar exports to be remotely reduced or for generation to be stopped if there’s an excess of energy in the network.
Got a question for our team?
Contact us online or via phone for general enquiries, as well as and faults or emergencies.