General enquiry form

Use this form to contact us with an general enquiries, including:

  • Connection enquiries
  • Non-urgent maintenance requests
  • Reporting trees or vegetation near powerlines
  • Network activities within your community
  • Facilities access applications.

Please allow up to 3 business days for a response.

    For safety reasons, please do not use this form to report:
  • Power Outages
  • Electrical Faults
  • Hazards or Public Safety Issues
These matters should be reported to our 24-7 Faults and Emergencies Contact Centre. Please allow up to 3 business days for us to respond to general enquiries.
Your details
Your NMI appears on the bill you receive from your retailer
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For safety reasons, please do not use this form to report:

  • power outages
  • hazards
  • public safety issues.


To report these call 132 099.

Report a fault
Report a faulty streetlight