Choose an account

myEnergy

Outages & emergencies

Quick Links

Live outage map
Report an outage
Faults 132 099
Contact us
Media centre

Outages and emergencies

Live outage map
Manage outage notifications
Report an outage
Prepare for an outage
Load shedding

Emergency advice

Storm safety
Flood safety
Fire safety
High heat safety

Residential & business

Residential

Quick Links

Connect your home
Outages map
Prepare for power outages
Report an outage
myEnergy

Residential services

Connecting your home
Life support services
Private overhead electric lines
Smart meters

Solar and other technologies

Rooftop solar
Electric vehicles
Batteries

Manage your energy costs

Reduce your power usage
Reduce your energy bills

Putting safety first

Vegetation management
Powerline safety
Safety around the home

Business

Quick Links

Connect your business
Be prepared for an outage
Register for outage notifications
Affordability for customers
myEnergy

Connecting your business

Urban development
Contestable works
New and upgraded supplies
High voltage (HV) customers

Managing your power

Manage your energy costs
Protect your power quality
Energy usage information

Partners

Quick Links

Connecting your home
Connecting your business
Putting safety first
myEnergy
Apply for a No Go Zone permit

Partners

Registered electrical contractors
Energy retailers
Developers and builders
Suppliers and contractors

Solar installers
High voltage customers
Renewable generators
Embedded networks

Permits

No Go Zones
High load transport
High voltage isolations
Facilities access agreements

Renewable generators

National rules
Network construction
Network data

Innovation

Quick Links

What we do
Solar and other technologies
myEnergy

Community batteries
Electric vehicle charging
Light Detection and Ranging (LiDAR)
Aerial inspections

Electric Avenue
Learn More
Energy market transformation
Stand Alone Power Systems

Network management

Quick Links

myEnergy
Permits
Major projects
Regulatory information

Network planning

Network reliability
Emergency backstop for minimum system load events
Network upgrades and projects
Non-network opportunities

Network data

Network Visualisation Portal
Network voltage reports
Zone substation data
Consumption data

Network safety

Vegetation management
Bushfire mitigation
Network maintenance
Outages & emergencies

What we do

Quick Links

Media centre
Careers
Outage Map
Solar and other technologies
Network upgrades and projects

What we do

Who we are
Learn More
Sustainability
Reconciliation

Putting customers first

Affordability and pricing
Customer commitments

Regulatory information

Regulatory Reset
Regulatory framework
Learn More
Customer Advisory Panel

Community

Community partners
Junior Liney Academy

Help & support

Quick Links

Register for outage notifications
Report a faulty streetlight
Connect your home
Live outage map

Customer support

Contact us
Documents, factsheets, and resources
Forms library

Online services

See my energy consumption
Report an outage
Go paperless

Feedback and complaints
Submit a claim
Online connection application service - myEnergy help

Login

Choose an Account

myEnergy

Home

Network management

Network planning

Network upgrades and projects

Network upgrades and projects

Contact us

Media centre Who we are Careers Contact us

Faults & emergencies

132 099

Customer enquiries

1300 131 689

Translation services

131 450

Outages & faults

Outage map
Be prepared in a power outage
Manage outage notifications
Report an outage

Residential

Connecting your home
Life support services
Putting safety first

Business

Connecting your business
Manage your energy costs

Partners

Registered Electrical Contractors
Energy retailers
Developers and builders
Suppliers and contractors

Network management

Network planning
Network upgrades and projects

Help & support

Documents, factsheets and resources
Form library
Online services
Feedback and claims

United Energy acknowledges and respects the Traditional Owners as the original custodians of the lands and waters where we operate. We recognise First Peoples’ unique rights as Traditional Owners and deep spiritual connection to Country, and thank them for continuing to care for it. We honour Elders past and present whose knowledge and wisdom has ensured the continuation of culture and traditional practices.

We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.

Terms & conditions Privacy and disclaimer