myEnergy online connection application service

United Energy’s online application service, myEnergy, enables electricians, customers and solar installers to:

• submit, track and complete new connections (metered and unmetered supply), alterations, and abolishment applications
• submit pre-approval for a rooftop solar connection and small-scale battery (up to 30kVA total inverter capacity at the premises)
• obtain high-level network capacity information for large scale embedded generation applications (between 30kVA and 1MVA)
• submit applications to upgrade, extend, or modify our network to enable supply, including:
  • pit installations
  • new or increased supply
  • public lighting schemes
  • unmetered supply
  • relocating, replacing, or removing assets or equipment
  • providing power to new housing or industrial estates
  • high voltage supply and major projects
  • high level network capacity information for unregistered embedded generation applications
  • embedded generation and battery connections (both registered and unregistered)
• obtain permits for:
  
  • No Go Zones
  • high load transport

To assist you with navigating myEnergy, we have created supporting materials, which can be found here.

A number of tools and resources are available to support energy retailers in working with us to:

• Arrange service connections or alter existing connections
• Energise new customers
• Provide NMI and meter data to support the preparation of accurate electricity bills based on real time consumption.
• Service orders
• NMI standing data
• MSATS information
• Metering and data streams
• Energisations and special reads
• Customer details and site access.

You can contact the retailer helpline on 1300 131 685.